Customer Reviews & Ratings

Certified Transmission invites you to read the customer reviews & check rating scores for the services & repair done at our family-owned transmission repair shop in Liberty. We hope that when "best transmission shops near me" or "best auto mechanic near me" is searched on websites like Google, Yahoo, or Yelp, Certified Transmission will be found to have the best customer ratings and reviews than any of the other transmission repair shops in Liberty. Please feel free to schedule an appointment at any time using our online form.

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  • Total Reviews:
  • 16
  • Customer Service:
  • 5
  • Shop Cleanliness:
  • 5
  • Repair Timeliness:
  • 4.9
  • Cost Estimate:
  • 5
  • Would Recommend:
  • 5
  • Overall Rating:
  • 5
  • Curtis shares feedback about the Certified Transmission shop in Lincoln and how he would not hesitate to return to Certified Transmission for all future transmission repair needs.

    Curtis
    Liberty MO
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  • My general repair shop had purchased a remanufactured transmission from Certified in Liberty and installed it. When I was having problems with the transmission Certified was able to get it in and fixed within 2 hours. Great people at this transmission shop in Liberty and so easy to work with.

    Joni Kattou
    Lawson MO
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  • This Liberty transmission shop pleasantly surprised me with their thoroughness. No issues with my new transmission.

    J Mahony
    Kansas City MO
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  • My hat goes off to your transmission shop in Liberty. Steve and his crew of transmission specialists were the best. I was treated with respect and they went out of their way to provide us with transportation while they were replacing my transmission. Keep up the good work guys! I will refer your transmission shop in Liberty to everyone I know with transmission problems!

    Brenda Standish
    Liberty MO
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  • In December 2015 I purchased a used 2007 Ford Escape with 97k-miles. I took it to a local auto repair shop in Liberty to have the transmission serviced. They noticed the front axle leaking and recommended Certified Transmission. Pretty impressive when one shop recommends another. I took it to Certified's transmission shop in Liberty and they replaced the axle and seal. I was told to keep an eye on it and bring it back if it was still leaking. Sure enough, it still leaked so I drove it back to the shop. They replaced a seal at no charge and told me I still needed to keep an eye on it because I needed a new axle and they would call when they had the part. So they called and I scheduled an appointment so they could replace the seal and the axle at no charge. This time the problem seems to be fixed. I would like to express my gratitude and appreciation to your representative Bobby and technician Kevin for their diligence. They kept after the transmission problem, honestly informed me about what was going on, and did not sign off on anything until they knew it was right. Best of all they honored the warranty — they could have let me drive off without telling me anything. Instead, they told me I still had a problem and kept after it until it was fixed. I cannot say enough about how well I was treated at Certified Transmission in Liberty.

    Arlie Arnold
    Excelsior Springs MO
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  • I just wanted to let the guys at Certified Transmission in Liberty know what a good job they did on my truck. Joe kept me up to date on how the repairs were going, and finished the job in a short amount of time. Thanks guys keep up the good work.

    Mark Northrup
    Springfield NE
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  • Certified Transmission is a vendor that you can count on to provide a great product, clear communication and great service. I have purchased two transmissions for different vehicles in the last couple of years. The first one was a carry-out that I installed for a Saturn SL2 which performs flawlessly. The second transmission was installed by Certified and it to performs perfectly. Bobby is very helpful and will make sure the customer is happy.

    Ed Beltz
    Oak Grove MO
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  • I knew I had issues with my transmission or transfer case. My mechanic, though recently retired, was 2.5 hours away when I talked to him about my problems and I told him I had to make an appointment with a local transmission shop. He asked if it were Certified Transmission in Liberty, which it was not. He highly-recommended I go to Certified Transmission. Not that he had done business with this branch but because of the technical bulletin's put out by the R&D department in Omaha. His last words were “ I know how you feel about your truck, they will be your best resource because they will know a transmission better than just a local transmission shop.” I called and made arrangements for the next day. Bobby was a great service adviser. He explained what my situation was. Though I did not like what he had to say, it was what it was, and this is where my mechanic said to go. After driving my truck for a few days, I am extremely happy with the results of my experience with this shop. I am as skeptical as a person can get when dealing with a shop outside of my trusted mechanic. Everything was a smooth process and I did not feel like they were trying to pressure me to do unnecessary work. I would recommend this shop to anyone with transmission or transfer case issues. I have to give kudos to Greg for giving me a ride to and from my home. That in itself was enough for me to go back because it was not like I lived just down the street. It was a wee bit far.

    Joe Mace
    Kansas City MO
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  • Great service. On time as promised. Clutch replacement to Audi A4. Not many places in city to choose from due to specialized tools. Pricing significantly better than dealer.

    Christy Dienstbier
    Overland Park KS
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  • The Certified staff certainly lived up to their slogan of "All For The Customer". Repairs to my vehicle were done quickly and professionally. I am very satisfied with the quality and timeliness of the work performed. I have strongly recommended Certified Transmission to family and friends. I will not hesitate to have any future transmission work done by the Certified Transmission staff.

    Alan Cummings
    Kansas City MO
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