"My hat goes off to your transmission shop in Liberty. Steve and his crew of transmission specialists were the best. I was treated with respect and they went out of their way to provide us with transportation while they were replacing my transmission. Keep up the good work guys! I will refer your transmission shop in Liberty to everyone I know with transmission problems!"
"In December 2015 I purchased a used 2007 Ford Escape with 97k miles. I took it to a local Mom and Pop shop to have the transmission serviced. They noticed the LF axle leaking and recommended Certified. Pretty impressive when one shop recommends another. On December 2 I took it to Certified and they replaced the axle and seal. I was told to keep an eye on it and bring it back if it was still leaking. Sure enough, it still leaked and on December 9 I took it back. They replaced a seal at no charge. They told me I still needed to keep an eye on it because I needed a new axle and they would call when they had the part. So they called and on December 18 they replaced the seal and the axle at no charge. This time the problem seems to be fixed. I would like to express my gratitude and appreciation to your representative Bobby and technician Kevin for their diligence. They kept after the problem, honestly informed me about what was going on, and did not sign off on anything until they knew it was right. Best of all they honored the warranty -- they could of let me drive off without telling me anything. Instead they told me I still had a problem and kept after it until it was fixed. I cannot say enough about how well I was treated."
"I just wanted to let the guys at Certified Transmission in Liberty know what a good job they did on my truck. Joe kept me up to date on how the repairs were going, and finished the job in a short amount of time. Thanks guys keep up the good work."
"Certified Transmission is a vendor that you can count on to provide a great product, clear communication and great service. I have purchased two (2) transmissions for different vehicles in the last couple of years. The first one was a carry out (I installed) for a Saturn SL2 which performs flawlessly. The second transmission was installed by Certified and it to performs perfectly (better than OEM). Bobby is very helpful and will make sure the customer is happy. "
"I knew I had issues with me transmission or transfer case. Me mechanic, though recently retired, was 2.5 hours away when I talked to him about me problems and I told him I had to make an appointment with a local transmission shop. He asked if it were Certified Transmission in Liberty which it was not. He highly recommended I go to Certified Transmission. Not that he had done business with this branch but because of the technical bulletin's put out by the R&D department in Omaha. His last words was "I know how you feel about your truck, they will be your best resource because they will know a transmission better than just a local transmission shop." I called and made arrangements for the next day. Bobby was a great service adviser. He explained what me situation was. Though I did not like what he had to say, it was what it was and this is where me mechanic said to go. After driving me truck for a few days I am extremely happy with the results of me experience with this shop. I am as skeptical as a person can get when dealing with a shop outside of me trusted mechanic. Everything was a smooth process and I did not feel like they were trying to pressure me to do unnecessary work I would recommend this shop to anyone with transmission/ transfer case issues. I have to give kudos to Greg for giving me a ride to and from me home. That in itself was enough for me to go back because it was not like I lived just down the street. It was a wee bit far."
"Great service. On time as promised. Clutch replacement to Audi A4. Not many places in city to choose from due to specialized tools. Pricing significantly better than dealer."
"The Certified staff certainly lived up to their slogan of "All For The Customer". Repairs to my vehicle were done quickly and professionally. I am very satisfied with the quality and timeliness of the work performed. I have strongly recommended Certified Transmission to family and friends. I will not hesitate to have any future transmission work done by the Certified Transmission staff."
"We have had nothing but good experiences with Certified Transmission in Liberty, MO. Everyone we have talked to there has been nothing but professional. Would recommend them to anyone. "
"It is great to find real integrity and great mechanical service. Thanks to Andrew, Anthony, Jeremy, & Randy for delivering both. I will recommend Certified Transmission to anyone."
"Nice friendly service and Bobby did good in keeping me posted on replacing my transmission."